How long does shipping take?
Orders are processed within 1–2 business days. Once shipped, delivery typically takes 3–7 business days within the continental US. You'll receive a tracking link by email as soon as your order is on its way.
When will my order ship?
Most orders ship within 1–2 business days of being placed. During launches or busy periods it may take slightly longer — we'll always email your tracking as soon as it ships.
How can I track my order?
Every shipping confirmation email includes a live tracking link and an order status page. Just open that email to see the latest updates.
What is your return policy?
Returns must be initiated within 7 days of delivery. Approved returns receive store credit only — we do not issue refunds to the original payment method. Items must be unworn with tags attached. See our Return Policy for full details.
How do I make a return?
Email support@gigisboutique.co within 7 days of delivery with your order number and the item(s) you'd like to return, and we'll send return instructions.
Do you offer refunds?
We do not offer refunds to the original payment method. Approved returns receive store credit only, which never expires and can be used on any future order.
What if I receive a damaged or incorrect item?
We're so sorry! Email support@gigisboutique.co within 7 days with your order number and a photo, and we'll make it right.
Can I change or cancel my order?
We process orders quickly, so changes and cancellations aren't guaranteed. Email support@gigisboutique.co as soon as possible and we'll do our best before it ships.
What happens if an item is sold out?
Our pieces are limited and often don't restock. If something sells out, join our email list to hear first about restocks and new arrivals.
How do discount codes work?
Enter your code in the discount field at checkout and the savings apply before payment. One code per order unless otherwise stated.
How can I contact Gigi's Boutique?
Email us any time at support@gigisboutique.co — we read every message and typically reply within one business day.